Archive for May, 2015

How To: Manage a Door Drop Campaign

A great tool for any local business, door drops can get you in touch with your local community.

1. Who do you want to target? What is your ideal patient type?

We use patient mapping to assess where your current patients live, showing any gaps in your local area to target. Then we run socio-demographic profiles on the local area and target all the areas that fit with your ideal patient.

Marlow Door-drop-spread

2. What will you send?

It’s always a good idea to have an offer as this attracts more patients quickly and improves your ROI (more on that later!). A succinct offer and a strong call to action – your phone number and website – are key to a successful door drop. Keep the design ‘on brand’ and use a suitable image for the offer you’re providing and the audience you’re targeting.

3. Get it printed with a quality and finish that reflect your practice.

Although it’s tempting to go for the cheapest print option to save on costs, you need to think about the kind of patient you’re trying to attract. If you’re looking for high value patients e.g. implant or orthodontic cases you will need to get a quality paper and luxury finish. In fact for all patients it’s still worth investing a little more on your print as it will improve your response and the quality reflects on your practice.

4. What is your Return On Investment (ROI)?

This is where a good promotion or offer comes in, with a simple code to quote when booking or inquiring you can easily keep track of which patients and calls are from the door drop. It’s important to keep track of the journey of these patients, as you’ll need to know how much money they have spent with you to work out the return you saw from the initial door drop investment.

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Remember to keep this information safe for next time you’d like to campaign for new patients, you can create a more successful campaign every time by improving on what worked last time.

If you’d like a successful door drop campaign but don’t have the time to implement it yourself, call us on 0845 287 3051 or email us.

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The Best Free Marketing Tool

A great way to create trust in your brand is by asking patients for testimonials.

It costs nothing and can sway potential patients to visit the practice when they see other people like them have had a good experience in the chair.

You could email your patient list, ask patients when you see them for their appointment or have testimonial cards on your reception desk and encourage patients to share their thoughts.

Here’s some examples of our recent testimonials:

Great service….we launched our practice and August 2014, Steve and the team looked after our marketing needs from flyers through to referral packs.  They were efficient, competitive and the end result was of a very good quality.

Parmajit Kaur Athwal | Wightwick Dental Practice

I have worked with Smile Marketing for over 5 years as regards marketing all 6 of my practices and the results have been that each of my practices’ turnover has increased by over 10% each year. It’s nice to work with a marketing team that has a thorough understanding of dentistry. 

Dr Mitesh Badiani | Devon Dental Centre of Excellence
Dental Awards Winner | Dentist of the Year

Not sure how to best to approach patients for testimonials or not sure what to do once you have them? Get in touch for a no obligation consultation.

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National Smile Month 2015

NSM Smile Logo BDHF

May 18 – June 18

It’s your time to shine! Promote your practice locally to attract new patients & encourage preventative oral healthcare.

National Smile Month promotes 3 key messages, so make sure your promotions are in line with these:

  1. Brush your teeth last thing at night and on at least 1 other occasion with fluoride toothpaste.
  2. Cut down on how often you have sugary foods and drinks.
  3. Visit your dentist regularly, as often as they recommend

The aim is to ultimately improve the UK’s oral health.

Dentists across the country will be trying to educate, motivate and communicate positive oral health messages in a targeted campaign to improve smiles around the country.

You could run a Direct Mail campaign to lapsed patients, or a new patient examination discount. You could start an e-Newsletter to your patient list to remind them of key dental facts, your latest cosmetic treatments and any practice news.

Organised by the British Dental Health Foundation, the campaign hopes to raise awareness of important health issues.

National Smile Month will see hundreds of events and activities up and down the UK engage local communities about the importance of a healthy mouth, and hopes to make a positive difference to the oral health of millions of people.

The campaign, which takes place May 18 – June 18, encourages all dental and health professionals, schools, pharmacies, community groups, colleges and workplaces – in fact anyone with an  interest in good oral healthcare, to join in.

For advice on how to best use this PR opportunity and help your community, contact us.

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