It’s here due to popular demand… Smile Social

As we all know, Social Media has become incredibly powerful as a way of reaching and influencing people as well as enabling businesses to start and continue a dialogue with their customers and prospective customers. Certainly, Facebook, Snapchat, YouTube, Twitter, Instagram, Pinterest, LinkedIn and the many other social channels are visited by millions of people in the UK every day. And to dispel the myth, all ages are posting, tweeting, sharing and ‘liking’.  Seeing prime time Saturday TV programmes such as Strictly invite social media ‘stars’ into their line-ups can only confirm that social media has changed the way we live our lives.

So, what does this mean for dental practices? Whilst there are ‘early adopters’, that is, the practices that are well versed and experienced in using social media to market their practice, these are the exceptions. Many practices simply don’t know where to start and don’t have the time or know-how to maximise the positive impact it could have on their business.  It may be that selecting one or two social channels and ‘getting them right’ first, is the best way forward for some practices, whilst for others launching ‘full on’ into a multi-channel social strategy may be the preference.

It’s fair to say that over the past couple of years or so, I have been asked A LOT about social media by dentists, practice managers, nurses and other dental staff. But in the last six months, the number of enquiries we have received has risen dramatically, so much that we have decided to launch Smile Social, a complete range of social media management packages specially designed for busy dental practices.

Spanning Facebook, Twitter, Instagram, YouTube and Pinterest, the level of involvement is up to you. With our clients, it varies, some have a dedicated member of team, often the PM or a nurse, who helps to provide content and do some posting, whilst other practices leave it all to us on their behalf. From the creation of inspirational, educational and entertaining content that raises the profile of your practice to engagement tactics that generate more enquiries, the Smile Social service is flexible to suit your individual objectives and available resources. So, whatever the size or shape of your practice, Smile Social has the package that’s right for you. To find out more about Smile Social call 01626 897713 or contact us

20% Off* for 2020 on our Social Media Packages for Dentists

20% off Social media marketing packages for dentists

To celebrate the launch of the new decade we are offering 20% off our Social Media Marketing Packages for Dentists.

We have been seeing great success with our dental clients using social media marketing and from an ROI (return on investment) point of view it is proving to be a very efficient form of marketing for dentists.

With this in mind, we wanted to share our successes with more dental practices and therefore decided to offer 20% off our social media packages for a limited time only* as an added incentive.

Smile Marketing founder, Steve Davey, said “We’re getting asked by more and more dental practices for social media support, whether Facebook, Instagram, Twitter, LinkedIn or YouTube, and the recent successes we’ve experienced has led us to recommend social media marketing to more of our current and potential clients.”

Simon Dolley, Smile Marketing Social Media Director, continued “The Social Media channel is an important opportunity for dental practices right now. Social media advertising is still not widely used and the current prices are relatively low, therefore we would encourage dentists to take advantage of this before that all changes.”

* The 20% off discount applies to our social media marketing packages only and is for a limited time only.

If you would like to talk to us to find out more about taking advantage of this great offer, please contact us.

Digital Marketing specialist, Simon Dolley, joins the Smile Marketing team

Simon Dolley Smile Marketing

We have been working with Simon Dolley for a while now, utilising his skills and experience in the digital marketing and social media world for our clients. Therefore we are delighted to announce that Simon is joining us as an associate Social Media Director.

Social media has been one of the fastest growing requirements from our dental clients, with more and more people asking for help and advice on Facebook, Twitter, Instagram, LinkedIn and others. Therefore developing the ad hoc arrangement we already had with Simon into something more permanent has boosted our capability even more.

Smile Marketing founder, Steve Davey, said “I’ve known Simon for many years and when we re-connected earlier this year we could see that Smile Marketing could turn to him to complement our digital expertise.”

He continued “As our requirements for additional digital skills has developed it quickly became apparent that Simon would be an integral part of our service offering, so we are delighted that he is now leading our social media service offering for Smile Marketing.”

Simon has been working in digital marketing since it started in the 1990s and has successfully owned and sold agencies in the past, as well as working directly on projects for his own and client’s businesses. As well as working with Smile, Simon’s experience spans a variety of sectors including medispas, health & beauty, education, NHS, charity and professional services such as vets, accountants, and law firms.

Simon said “This is a really exciting time for Smile Marketing and myself. The social media work we are doing is already reaping rewards for dental practices and the conversations we are having with other dentists, has us already looking forward to a dynamic 2020.”

If you would like to talk to us about how Smile Marketing can help your practice with social media please contact us.

To 2020 and beyond! Future proofing your practice

Another General Election, a possible ‘hung parliament’, Brexit, a slowdown of growth, government indecision, more uncertainty! We have to ask ourselves; is it affecting consumer behaviour? Are patients thinking differently about booking a dental appointment?

Working with numerous practices, of all shapes and sizes, across the country, our reading of the situation is that there is some caution, some evidence of postponing check-ups if nothing is hurting. Some patients may be spreading their visits to the dentist out.

What’s clear is that planning ahead and taking control of your practice’s future is a ‘must’.  One sure way to help future proof your practice is to have a strategy and tactics to build your membership base. Increasing your membership provides many benefits:

  • It regulates attendance and ensures regular attendance
  • Reduces cancellations and ‘no shows’
  • Provides more opportunities for upselling other treatments
  • Boosts recurring income for your practice

Very importantly, when packaged well membership plans offer patients even better value for money so can work as a great ‘bridge’ between not visiting the dentist and making that commitment. To boost your own practice brand it may also be wise to launch or convert your plan to your own branded one. This builds even greater loyalty with your practice rather than your membership plan provider. Privilege Plan, the innovative and flexible plan provider are one such provider that allows their clients to offer their own branded membership schemes.    

For advice on how to build membership within your practice, contact us to discover some tried and tested tactics.

FREE Lunch & Learn Sessions – Book for the New Year

Free Dental Marketing Lunch and Learn Sessions

We’re pleased to say we are now fully booked for our popular Dental Marketing ‘Lunch & Learn’ sessions for the rest of the year.

They’ve proved so popular amongst ambitious practice owners across the UK that we’ve now opened up bookings for January 2020.  As we only offer four sessions per month they tend to get snapped up pretty quickly.

So, if you’re a practice owner or practice manager looking for some insight into the latest trends in dental marketing along with ways to help your businesses grow and become more profitable then get in touch with us at Smile Marketing and reserve your free session.  We even bring the sandwiches!

Smile….and help us to celebrate 10 years in business!

Birthday Cake

Smile Marketing, the renowned agency dedicated to the dental sector, is celebrating 10 years in business following its launch in 2009.

Having spotted the obvious need in the sector for a specialist practice growth and marketing agency, the Smile team, led by MD Steve Davey, embarked on a mission to fill the gap in the market for a specialised business development and marketing service.

Based in Teignmouth near Exeter in Devon, the agency has now supported over 130 practices – incl. Orthodontists, Periodontists, Endodontists, Implantologists, Referral Centres, Boutique Dental Spas and even Dental & MediSpas, as well as other businesses in the industry, since its launch. With clients spread across the country, from Manchester, Birmingham, the Home Counties and London to Bristol, South Coast, South Wales and the South West, the company is now entering an exciting new phase of expansion. Steve commented:

“In a dynamically changing sector, with numerous mergers, acquisitions and the growth of many dental groups as well as the large corporates buying and selling practices, the demand for our services from dentists around the UK has been amazing. This has enabled us, as we reach 10 years in business, to start adding to the core marketing team in Devon as well as increase our support network in other parts of the UK.”

“As we have developed the agency, we have forged some very strong relationships with other businesses that also work with dentists. These include Privilege Plan, in our view the most client focused and best value membership plan providers in the market and our partners in the 4Dentists Group, including Money 4Dentists, Practices 4Dentists and Accountants 4Dentists. Together with our partners, we look forward to supporting even more dental businesses and emerging groups in the years to come.”

Birthday Cake

To celebrate 10 years in business, Smile Marketing is offering all new clients the chance to get 10% off their first month’s fee if they sign up before 18th December 2019.

So get in touch TODAY to take advantage of this great Birthday offer.

Smile Marketing Celebrates 5th Anniversary

Smile Marketing, the renowned agency dedicated to the dental profession, is celebrating 5 years in business following its launch in October 2009. With an obvious need in the industry for a full service agency that was able to provide a wide range of business growth and marketing services, the Smile team, led my MD Steve Davey, embarked on a mission to fill the gap in the market.

Based in Ashburton near Exeter in Devon, the agency has now supported over 60 practices – including OrthodontistsEndodontistsImplantologistsPeriodontistsReferral CentresDental SpasLabs – and other businesses in the industry since its 2009 launch. With clients spread across the country, from Liverpool, Manchester, Birmingham, Glasgow and London to Bristol, the South Coast, South Wales and the Channel Isles as well as Dorset, Somerset, Cornwall and Devon, the company is now entering a new phase of expansion. Steve commented:

“Support from dentists has been fantastic and this has enabled us to provide a platform for growth which bodes well for the future.  In our 5th year, we have entered a period of accelerated growth enabling us to add to the core marketing team in Devon as well as increase our team of consultants and project managers in other parts of the UK.”

“As we have developed the agency, we have forged some very strong relationships with other businesses that also work with dentists.  These include Patient Plan Direct, the service-led dental plan company that offers significant cost savings, Albert Goodman, dental accountants with a wealth of experience, Scott Richard Solicitors, whose dental law expertise includes practice purchases and sales, JSP Media, the innovative and creative dental video company and Daneswood, our digital partner agency, who have worked with Smile Marketing on over 25 dental websites to date.  Together with our partners, we look forward to supporting even more dental businesses in the years to come.”

To celebrate 5 years in business, Smile is offering a chance to WIN One of 5 Bottles of Champagne to all those who like their new Facebook page by 30th Nov 2014: www.facebook.com/smilemarketinguk 

Smile Marketing offers the full spectrum of business planning and marketing services – to include Business Health Checks, Marketing Strategy, Branding, Design, PR, Advertising,  Exhibitions, Copywriting and Social Media services.

For more information contact Steve on 0845 287 3051 or email steve@smiledentalmarketing.co.uk. Visit the website at www.smiledentalmarketing.co.uk

Smile Marketing is Searching for Professionals

With a surge in new clients this quarter Smile is looking for talented individuals to join the team as regional associates. The positions we’re are looking to fill are for the Midlands, East Anglia, North East, Scotland and Wales. We already have associates in London/South East, South West and the North West.

Smile offers a full range of marketing services including business audits, marketing planning, branding, welcome packs, referral packs, clinician and practice PR, patient recruitment campaigns, dental websites and social media strategy. Offering either retainer-based or project-based packages, the company’s flexible approach to helping practices is proving to be very popular.

Our founder, Steve Davey, commented:

“Since the launch of Smile Marketing nearly 5 years ago, interest from dentists, orthodontists, endodontists, implantologists, CDTs and other specialists has been fantastic. The dental industry has become increasingly competitive so guiding Principals and Practice Managers to become self-sufficient and targeted with their marketing has proved to be a real ‘win win’. 

With the constant changes in this sector, the uncertainty of the NHS and the corporates continuing to acquire practices, the need for professional support from creative, dental-savvy marketers can only increase. Dentists want advice and guidance from people who know the industry inside out and understand their issues and that’s where we fit in.”

For more information call us on 0845 287 3051 or email info@smiledentalmarketing.co.uk.

Offer Celebrates Smile Marketing’s Third Anniversary

Smile Marketing, part of the Smile Business Group which also includes Smile Maintenance, Smile Teaching & Training and Smile Locum, has reached its third anniversary. To mark three years successful trading, the Agency is offering clients a FREE 1 hour Marketing Consultation and £250 towards branding, design or website projects delivered by the Agency*. This offer has been extended to the end of September 2013.

Getting the right advice from an experienced team with people who have been in the dental, medical and healthcare industries for several years is vital and in the first 3 years, over 40 practices – GDP, Ortho, Endo, CDT, laboratories, dental spas and referral centres – have enjoyed and benefitted from the Smile Marketing experience. The focus is on helping your practice grow and thrive in these difficult economic times. Our support packages are like having the marketing director, graphic designer, copywriter, printer, social media expert and PR professional that you’ve always wanted, all in one place.

Happy clients continue to recommend us:

“I have been very satisfied with the service from Smile Marketing. They really work closely with you to create a marketing plan which is specifically tailored to your needs. They definitely don’t take a “one size fits all” approach, taking time to understand how your practice is currently positioned in the market and how this can be improved, while still keeping in mind the type of service you are comfortable providing. I have been particularly impressed with how quickly they have responded to any queries and how the process has been truly collaborative.”

Joe Dwyer – Sunlight Orthodontics

To book your FREE Marketing Consultation, contact Steve Davey now on 0845 287 3051 or email us.

*projects to the value of £1,000 +VAT or more.